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Business Systems Analyst

jobidJOBID: 51
calendar64Added: 29/10/2019

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Simply fill out the contact form below and we will be in touch regarding the position of Business Systems Analyst.

Business Systems Analyst

Thame - Oxfordshire

Competitive salary experience dependent plus benefits package

Are you experienced in Dynamics AX/ Dynamics 365including delivery of training?

If so please read on….

Business Systems Analyst Purpose


  • Provide 3rdlevel support to our clients Global Helpdesk, where issues arise from Microsoft Dynamics.
  • Ensure the system meets the service levels required by the business and continue to develop business processes through implementing new or enhanced features.
  • Analyse business requirements across the business, recommend appropriate solutions and work within project teams to implement approved processes, procedures and software.
  • Be a member of the project team implementing Microsoft Dynamics AX/365 across the entire business in all locations.

Business Systems AnalystKey Accountabilities

  • Provide 3rdTier support to all of our clients Dynamics ERP customers (dealing with Incidents/requests and other queries raised via our Global Helpdesk), and liaise with colleagues and partners to resolve complex issues.
  • Work with staff in all locations to enhance business processes, data flows and management information.
  • Analyze business needs, identify solutions, prepare realistic plans, work with consultancies to develop solutions, test, implement, document and provide support in all locations. Work closely with all departments to integrate solutions and build interfaces to optimize data flows.
  • Provide guidance and mentoring to fellow team members
  • Train end users in the correct business process and appropriate use of AX 2012 and Dynamics 365
  • Typically work on several tasks at the same time including conceptual thinking, planning, organizing internal and external staff, leading meetings, documenting requirements. Demonstrate ability to link information from different parts of the system thus ensure implications of any change are well understood.
  • Provide new or enhanced reports to support management as appropriate. Participate in the development of the business through your systems and process expertise. 
  • There is no direct financial responsibility but the role impacts on client satisfaction, repeat business and promoting the corporate image globally
  • Communicate regularly with colleagues and keep all parties informed on the status of key issues
  • Maintain an up to date knowledge of ERP systems and identify where new features could provide additional benefits for the business. 

If you feel you are a match for the above Business Systems Analyst position then in the first instance please apply usingthe links provided.

Good luck

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